PetSmart is a well-known brand that has established itself as a leading retailer of pet supplies and services. With a strong presence across North America, PetSmart offers a wide range of products for all types of pets, including dogs, cats, birds, fish, and reptiles. The brand prides itself on providing high-quality products and exceptional customer service to pet owners. In addition to its extensive product offerings, PetSmart also offers grooming services, training classes, and pet adoption services. Recognizing the importance of pets in people's lives, PetSmart aims to create a positive and supportive environment for both pets and their owners. With a team of knowledgeable and passionate employees, PetSmart strives to cater to the unique needs of every pet, ensuring their health and happiness.
Reviews
Very few salespeople on the floor to assist customers. Well stocked inventory, but there is little directory information available...you know of just have to figure out what is where in the store, but it not a difficult task to udnertake given the store is very small in comparison to other locations.
Super helpful staff. We have a new puppy and we know we're not training her right. I walked in here and asked them a few questions. Everyone was eager to help and gave me great suggestions. I was impressed with their puppy trainer, Asher, giving me so many tips and suggestions without me having signed up yet. We signed our puppy up for behavioral classes.
I have had issues lately with getting my chow groomed and trimmed nicely. Today Shanelle, manager, groomed him and he looked great. I just want to commend her on doing a wonderful job. We were very pleased. Hope Shanelle stays around for awhile. Employees change often so those who do a great job are gone when we return and the new person doesn't really know what's needed. Shanelle in Owings Mills store made an bad situation a great one.
Thanks,
The staff is very helpful kind and polite they led me to the dog food I needed and the knowledge they have for the dog food they have very great place it's clean easy to park in and place to get to very highly recommend this store
My dogs have been groomed here a couple of times ao far and the experience has been great. I love the option to pay ahead of time so I do not have to wait in line once I have them back.
My wife and I visited to look at potential pets. The store was well-kept and clean, the staff nice and friendly and the pets varied. We had a nice time looking around, especially watching the kittens play and run around. We'll definitely be coming back in the future.
Nice large store with a large selection of products. Both the store and the animals in it seem well cared for. I took one star off because the customer service was rather slow, it was a good thing I had a lot of time to spare when I went there.
Very clean store normally shop on line but first time in a PetSmart store in person got some treats for my dogs 🐕 I will be back the service was great very friendly environment. …
Location
10240 Mill Run Cir Suite 102, Owings Mills, MD 21117, United States
Hours
-
Updating...
Liked by Others
Cumberland Valley Veterinary Clinic
8 reviews
17747 Virginia Ave, Hagerstown, MD 21740, United States
